|Written communication conveys an image of an organisation and can enhance or potentially ruin its reputation. Letters, emails or reports contain vital information and allow or require the reader to make decisions or take actions based on the data provided therein. When your communication reaches the recipientís desk it is likely to be competing for attention with many other pieces of documentation. Its message and style need to be inviting and persuasive and must be concise, correct and appropriate. Email is an invaluable tool which we cannot do without in the modern business environment, but can be extremely time-wasting and easily lead to misunderstandings if not used appropriately.|
|Prerequisites||Good level of course language|
|Who should attend||Anyone who communicates in writing|
|Languages||English, French, Dutch and German|
|Nb of participants||12 participants. Attendance is limited per session to permit the maximum interaction and practical experience.