Coaching is a fundamental task of a manager/leader. It should be formal in nature and become a part of the appraisal/development cycle. This proposed training is focused on coaching within the team. A review of the following definitions helps clarify the difference between Coaching and other methods for providing guidance and assistance to team members.
Coaching is defined as actions taken by someone in authority to improve the skills and performance of someone working for him or her by guiding them individually to solve their own problems and achieve their objectives.
Mentoring is the process of someone experienced, wise and reliable giving advice to people who are less knowledgeable. Mentoring is less formal and is usually done by individuals who do not have a direct hierarchical relationship with their charge. The technique of mentoring is that of an advisor and as such is requested from people with extensive skill, knowledge and experience. It cannot be taught.
Counselling is the structured situation analysis and training of an individual on a one-to-one basis.
|Content||What human beings need to be able to perform business tasks
Essentials for employees - Willingness, Skills/Knowledge and Confidence
The four basic personality types and how to coach each.
Coaching in Action, the Coaching Plan and Coaching in Teams
Communications skills for coaches
The GROW coaching cycle
|Prerequisites||A good knowledge of the course language and some management experience.|
|Who should attend||All managers with appraisal responsibility!|
|Nb of participants||12 participants per session to permit the maximum interaction and practical experience.|